Missing USAC Correspondence
If you believe that you have not received correspondence from USAC (for example, related to the submission of a form or a quarterly report) you can request a copy of the correspondence to be resent to the applicant. In order to do so, you will need to contact the SLD, via the Client Service Bureau (1-888-203-8100), and request that these reports be resent to the school. When USAC resends the correspondence, it will be addressed to the original contact that was listed on the relevant applications.
In some cases, the SLD will be able to resend the correspondence via e-mail, but there are times when they may be sent via the postal service.