Just What Is It You Want?
- Explaining the rationale behind a request or recommendation
- Equipping others with the purpose of an assignment and the significance of information
- Giving the details, sharing the context and removing the mystery behind our words and actions
As a customer, think about some of the transactions you have with others in a business situation. Sometimes those transactions are very simple: pay money, get stuff. There is not a whole lot of talk about what you need as the customer or what the business can provide for your money. For example, whenever I take my car to the local gas station, rarely do I go in and tell the cashier the reason why I'm buying gas. Or when I go to the grocery store I usually don't go into details with the cashier why I just brought a cart full of groceries to their line.
Offer a rationale; Explain; Give details; Clarify; Describe; Put in plain words; Make clear; Enlighten.
Mystery; In the dark; Secrecy; Ambiguity.
Copyright © 2018 Funds For Learning, LLC. About the Funds For Learning GuideMarks.
- March 23, 2018 - Offer No Excuses
- March 30, 2018 - Intentional Learning
- April 6, 2018 - Calming Presence
- April 13, 2018 - Commitment
- April 20, 2018 - Reliability
- April 27, 2018 - Proactive
- May 4, 2018 - Neatness
- May 18, 2018 - Thoroughness
- May 25,2018 - Reinforce the Good
- June 1, 2018 - Timeliness
- June 8, 2018 - Focus
- June 15, 2018 - Your Best Work Forward
- June 22, 2018 - Professionalism
- June 29, 2018 - Solution-Minded
- July 13, 2018 - Teamwork