• Maintaining proper composure and perspective, even when the stakes are high

  • Offering a steady and consistent approach in the midst of stressful circumstances

  • Reducing the stress in others while staying collected, despite external agitation

Do you see the silver lining?

During this time of Pandemic, the stakes have never been higher. From the beginning, there have been and still are, a lot of uncertainty surrounding COVID-19. We have had to change our mindset in so many ways to protect ourselves. The FFL team’s focus and staying abreast with the changing information and later passing that information to all staff, has helped quell the worry and abate stress. A calming presence if you ask me.

I would like to applaud Funds For Learning for taking steps to educate us and ensure client expectations were met. From the outset there was an effective education given to help me understand the virus, concise plans laid out immediately about the future of our work environment and how to serve our clients best.

Our transition to work remotely with such calm authority. All the steps laid out. It made the transition smooth to work at home. 
When working from home my colleagues aligned with a steady and giving approach to keep our daily tasks going with efficiency. I thank all my colleagues for being so generous and kind during this time.

We have returned to our Funds For Learning office and I see that the composure and consistent approach to give wise guidance has helped me be even more effective in my work and serving our clients. This experience improved my work performance and our abilities as a company. What a great silver lining!
Key Words and Phrases
Steady and collected; Not agitated or disturbed; Steadiness of mind under stress; Composed; Peaceful; Cause to be calm; Collected; Abate stress.

Opposite Terms
Agitation; Commotion; Disturb; Stir up.
GuideMarks – Distinguishing Characteristics of FFL E-rate Guides

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