On March 31, 2015, the Universal Service Administrative Company (USAC) released its 2014 Annual Report The report provides the Federal Communications Commission and Congress details about the non-profit company's activities, expenses, and performance measures regarding its management of the Universal Service Fund programs. The E-rate program is one of four Universal Service programs administered by USAC.

E-rate highlights from the 2014 report include: 

  • Nearly 95% of FY 2014 Priority One applications received funding decisions by Oct. 1st, totaling $2 billion in commitments
  • USAC received 1,669 E-rate appeals during 2014, and the average appeal processing time was 59 days
  • Nearly 98% of invoices (Forms 472 and 474) were paid within 30 days of receipt by USAC
  • USAC received 1,444,767 invoices and rejected 75,044 invoices