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Eric Jester, CEMP

Why USAC Keeps Changing Your Internal Connections Categories — And What To Do About It

If USAC flagged one of your line items this funding year, there’s a good chance it was a category change. In Funding Year 2025, more than 4,500 funding requests — nearly 1 in 6 with substantive PIA changes — had a product type or category reclassified during review. It’s one of the most common modifications USAC makes, and one of the most consequential when the new label doesn’t actually match what was purchased.

Why this happens

A reclassification is not always a sign that the applicant made a mistake. In many cases, the FCC’s category structure simply does not have a precise home for the product being purchased, and both the original filing and USAC’s substitution end up being imperfect approximations. The Form 470 (the form used to solicit competitive bids) and the Form 471 (the form used to request funding) do not always offer the same dropdown choices either, which creates confusion even for applicants who are working carefully to get it right. 

Two examples make the point. 

  1. Patch cables are routinely filed under “Connectors.” USAC frequently changes them to “Cabling.” But in E-rate, “Cabling” generally refers to structured cable runs through walls and ceilings, not the short patch cables that connect equipment at a switch. The category system does not distinguish between the two, so neither label is technically right. 
  2. Mounting kits for wireless access points run into the same problem. There is no clean category fit, and USAC has been reclassifying these to “Racks.” A mounting kit is not a rack. Neither the applicant’s original choice nor USAC’s substitution accurately describes what was purchased. 

Why it matters

The real-world impact of reclassification varies. At the minor end, it means a slower review and a required response from the applicant. At the more serious end, it can carry weight that is easy to miss. If USAC reclassifies a line item to a product type the applicant never requested on the Form 470, that mismatch can create a potential competitive bidding concern. A product category that did not appear on the Form 470 was, by definition, not put out for competitive bid. In a routine review the issue may pass quietly. In a more in-depth review or audit, it could surface as an issue, even though the applicant never intended to purchase what USAC’s new label suggests. 

One factor that quietly contributes to all of this is copy and paste from prior years. If a category was not flagged in a previous filing, applicants reasonably assume it was correct. But prior-year acceptance is not the same as validation. A category may have simply not drawn attention yet and carrying it forward year after year can stack the same imprecise label across multiple filings. 

A few practical habits that protect applicants:

  • Map the vendor quote to the FCC categories before filing. Don’t let the invoice or last year’s filing drive the line item structure.
  • Document the rationale for any close call. When no category fits cleanly, write down why you made the choice you made, and keep that documentation with the filing records.
  • Don’t assume the PIA reclassification is automatically more correct. It’s one party’s read of an imprecise category system, not a final word.
  • Push back in writing when needed. If a reclassification doesn’t reflect what was purchased, say so in the PIA response and explain why. PIA review is a dialogue, and silence is treated as acceptance.
  • Keep the paper trail. Document both your original rationale and any disagreement with the reclassification, and save that exchange with the filing records.

Funds For Learning’s Guide Teams work through these category questions with applicants on a regular basis, both at filing time and when a PIA inquiry arrives. The goal in both cases is the same: make sure the line items on the filing match what was actually competitively bid and actually purchased, and make sure any disagreement with a reclassification is documented in writing. 

Want to learn more from the Guide Team? Our monthly My E-rate Guides (MEG) webinar is where we cover the E-rate topics applicants are asking about right now. Register for the next MEG, June 4 at 11 AM EDT.

About the author: Eric Jester is an E-rate Guide at Funds For Learning. He joined 16 years ago, drawn by a long-held belief in the importance of education and a desire to put his analytical skills to work in communities that benefit from them. Eric leads and develops Guides on one of the Guide Teams, building the processes, alignment, and capacity that let Funds For Learning support clients well. Outside of work, you’ll find him with his wife and daughter (living the cheer dad life), traveling when he can, and playing guitar when time allows.

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